Refund Policy
Last updated: September 2026
There is nothing to refund
Essay Lab reviews are free. We do not sell credits, packages or subscriptions, we take no payment through this site, and we never ask you for card details. Because nothing is ever charged, there is nothing to refund.
If you are ever asked to pay for a personal statement review on essaylab.ai, it is not us. Please tell us at support@essaylab.ai.
If a review fails
Reviews are free, so a failed one costs you nothing but your time. If a report does not come back, or comes back plainly broken, just run it again. Where a failure has used up your daily allowance, email us at support@essaylab.ai and we will reset it for you.
Questions
If anything here is unclear, contact us at support@essaylab.ai.